1. Contents
  2. Reference
  3. Channels and tasks
  4. WooCommerce
  5. Orders Status Upload

Orders Status Upload

The task reports an order's state back into the WooCommerce shop. It is the way back from Orders Download: what you decide on an order in TRADElube is thereby visible to the customer in their account in the shop.

What gets transferred

The order status, and only that. WooCommerce keeps exactly one status per order, and this task transfers exactly that one.

Only released orders are affected, ones whose state has changed since the last execution or whose last transfer failed. An order no longer present in the shop is skipped by the execution with a note.

A completed status acts back on the products. When an order reaches a closing state, TRADElube marks its products as changed. The next execution of Stocks Upload thereby takes them along by itself, with nothing for you to trigger.

The task's own configuration

The task's Configuration section carries a single field.

Field Meaning Note
Age of Orders to Sync How many days back orders are looked for Preset to 14

The field limits which orders are looked at in the first place. An older order whose status still changes in TRADElube drops out of the window, and the shop hears nothing more about it. Where you keep orders open for a long time, set the value higher accordingly: it should be more generous than the time an order usually takes with you.

How the transfer plan is built

One plan with a single section Order Status and a single assignment, and that one is mandatory: Order Status takes Mapped Order Status as its source. Since there is only one section, you see no tab bar above the assignment.

The actual setting does not sit here but on the channel. Which status in TRADElube corresponds to which key in the shop sits in the Order Status tab of the mappings, see WooCommerce. The transfer plan only lays out the way, the value pairing is decided by the mapping. Where the row for a status is missing there, the transfer of every order carrying it fails.

Special features and limits

Only the status goes back, not the order. Line items, addresses and amounts you change in TRADElube do not reach the shop. That is intended: the order belongs to the shop it was placed in.

An order that is not released is not reported. The release decides whether an order has arrived in your business, and before that the shop has nothing new to learn. How the release is decided is under Orders Download.

Further reading